Privacy Policy

Last Updated: June 2026

Sçima Molds respects the privacy of its customers, business partners, and website visitors.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding your personal data when using our website, requesting a quotation, submitting a custom project, or placing an order.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Sçima Molds designs and manufactures custom silicone molds, stencils, stamps, pastry tools, and related products for chefs, pastry professionals, restaurants, hotels, and food businesses worldwide.

Website: www.scimamolds.com

Email: info@scimamolds.com

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, place an order, or submit a custom project.

This information may include:

Full name
Company name
VAT number (where applicable)
Email address
Telephone number
Billing address
Shipping address
Order information
Project specifications and requirements

When developing custom products, we may also receive:

Logos
Sketches
Drawings
Reference photographs
STL files
CAD files
Vector artwork
PDF files
Other project-related materials

We may additionally collect technical information such as IP address, browser type, device information, and website usage data through cookies and analytics tools.

3. How We Use Your Information

Your information is used to:

Prepare quotations
Process and fulfill orders
Design and manufacture custom products
Communicate regarding projects, orders, and deliveries
Provide customer support
Issue invoices and maintain accounting records
Improve our products, services, and website
Prevent fraudulent or unauthorized activity
Comply with legal and regulatory obligations

Where consent has been provided, we may also send updates regarding new products, promotions, or company news.

4. Custom Projects and Design Files

A significant part of our business involves the creation of custom products.

Files and materials submitted by customers are used exclusively for:

Project evaluation
Quotation preparation
Design development
Manufacturing
Quality control
Customer support

We do not sell, publish, or intentionally disclose customer project files to unauthorized third parties.

5. Intellectual Property Responsibility

Customers are responsible for ensuring that any logo, trademark, artwork, design, or other material submitted to Sçima Molds is owned by them or used with the appropriate authorization.

Sçima Molds accepts no responsibility for intellectual property infringements arising from materials supplied by customers.

6. Sharing Information

We do not sell, rent, or trade personal information.

Where necessary, information may be shared with trusted third-party service providers involved in the operation of our business, including:

Payment service providers
Banking institutions
Accounting and tax professionals
Website hosting and e-commerce providers
Analytics services
FedEx for shipping and delivery purposes

Only the information required to perform the relevant service is shared.

7. International Orders

As Sçima Molds supplies customers worldwide, certain information may be processed or transferred internationally when required for payment processing, shipping, customs procedures, or order fulfillment.

Appropriate safeguards are applied whenever required by applicable data protection laws.

8. Data Retention

We retain information only for as long as necessary to:

Complete orders and provide customer support
Meet legal, accounting, and tax obligations
Resolve disputes
Protect our legitimate business interests

Records related to invoices and accounting documentation may be retained for periods required by applicable law.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

These measures include:

Secure website connections (SSL)
Secure payment processing
Restricted access to sensitive information
Regular software and security updates

While we strive to protect personal data, no electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

If you are located within the European Union, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict processing
Object to processing
Withdraw consent
Request a copy of your personal data

Requests may be submitted to:

info@scimamolds.com
We will respond within the timeframes required by applicable law.

11. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, remember preferences, and enhance user experience.

You may manage cookie settings through your browser preferences.

12. Third-Party Websites

Our website may contain links to third-party websites.

Sçima Molds is not responsible for the content, security, or privacy practices of external websites.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or services.

The latest version will always be available on this page.

14. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:

Sçima Molds